Archive | birmingham RSS feed for this section

Success

20 Jun

It’s taken seven months and two emails but finally the timetable for the 900 at Birmingham International interchange is up to date. Having had a reply from Centro in March about how they would attempt to get it sorted, nothing further happened until I went nuclear a fortnight ago. An email to Centro copied to every organisation possible bar the British Kitchen Sink Association. Express my disappointment, explain the email trail, ask several bullet-pointed questions about whose responsibility certain things were and why things were not done, attach photos showing the faulty timetable, give a date by which I’d hope to see the problem solved. Job’s a good one.

I may have been a little harsh on Centro, as apparently they created and sent the publicity to Birmingham Airport, who subsequently did nothing with it. A five minute job, fifteen if you include travel time from the main terminal to the interchange on the cable-hauled pram, but one that didn’t get done. What a disappointment – but at least it’s one less item on the list of small but annoying things to contend with.